When Patients (and Families) Try Your Patience

interpersonal situations is an everyday occurrence for many health care professionals. This session assists participants in objectively classifying the different types of challenging behavior encountered in the workplace. The session facilitator describes interventions that will help minimize this behavior. The session includes time to exchange the lessons each of us has learned in dealing with demanding patients and families. The session concludes by identifying our own needs while ...
Author: PROLibrariesANNA; Tags: When Patients Families Try Your Patience anna American Nephrology Nurses Association Conference


















