behavior Videos

When Patients (and Families) Try Your Patience

interpersonal situations is an everyday occurrence for many health care professionals. This session assists participants in objectively classifying the different types of challenging behavior encountered in the workplace. The session facilitator describes interventions that will help minimize this behavior. The session includes time to exchange the lessons each of us has learned in dealing with demanding patients and families. The session concludes by identifying our own needs while ...

Author: PROLibrariesANNA; Tags: When Patients Families Try Your Patience anna American Nephrology Nurses Association Conference

8-How much influence does the opinion leader have on your consumer purchase behavior

Consumer Behavior-FIU

Author: kashiko816; Tags:

So You've Been Deposed

any side of the legal spectrum is a fear of almost all health care professionals. Mr. Miyagi, a lawyer who spends time working with nephrology health care professionals, assists participants in identifying crucial steps in documentation and behaviors that will help decrease the threat of potential litigation. He will address the critical points to emphasize during a deposition (should that occur). Finally, he discusses the emotional experiences of those involved in a deposition or a trial ...

Author: PROLibrariesANNA; Tags: You Been Deposed anna American Nephrology Nurses Association Conference Education Online Learning