Dispatchers Save Lives
In this clip from the early 90's, powerphone founder Phil Salafia talks about the empowerment principles that powerphone was founded on and the importance of the 9-1-1 call taker in an effective emergency response.
powerphone911 Videos
9-1-1 Dispatcher Award Presentation
powerphone recognizes QVEC, CT dispatchers for their role in providing pre-arrival instructions to a child caller. The QVEC staff utilizes powerphone's Total Response Computer Aided Call Handling software to provide emergency medical dispatch (EMD) pre-arrival instructions.
Tags: EMD PowerPhone Total Response CACH dispatcher training
9-1-1 Child Callers
powerphone Director of Training George Deuchar speaks about the challenges of handling child callers in the wake of the Robert Turner 9-1-1 call in the City of Detroit
SUICIDE Intro
Opening sequence from award winning HBO America Undercover Series featuring George Deuchar, powerphone's Director of Training. Filmed on location at a powerphone Suicide Intervention class in New Orleans, LA.
Tags: PowerPhone 9-1-1 dispatcher training suicide intervention deuchar
PowerPhone Recognizes NIU Dispatchers
In the wake of the campus shooting at Northern Illinois University, powerphone recognized dispatcher from the campus, local and county public safety agencies. Their professionalism in a time of crisis likely prevented further loss of life.
Total Response Infomercial
powerphone introduces Total Response Computer Aided Call Handling (CACH) with this 3 minute infomercial.
Tags: powerphone 9-1-1 CACH Total Response
Total Response Software Launch
powerphone launches Total Response: Computer Aided Call Handling at the '03 APCO Conference. Segway and all!
Tags: powerphone 9-1-1 cach dispatcher computer aided call handling
PowerPhone's 3C's
Graduates of the powerphone Emergency Medical Dispatch course held at the Singapore Civil Defence Force shout out the powerphone 3C's of Courtesy, Confidence and Concern.
QVEC Diabetic Save
News coverage of a powerphone award ceremony recognizing the professionalism of a QVEC 9-1-1 dispatcher in effectively questioning a child caller whose mother was having a seizure.
Tags: 9-1-1 call PowerPhone
George Deuchar Investigates "The Real Wolf-Man"
powerphone Director of Training George Deuchar makes his film debut in The History Channel's "The Real Wolf-Man".
