Doctoral Scholarships in The Discourse of Negotiation in Professional Workplace Contexts, Victoria University, New Zealand
Doctoral Scholarship at Victoria University: The Discourse of Negotiation in Professional Workplace Contexts
The role of effective workplace communication skills for achieving transactional objectives can be considered fundamental to workplace success for most organisations.
While important in all aspects of workplace interaction, these skills are crucial in the negotiation of complex and potentially conflictual agreements which potentially carry far-reaching consequences (Norisada 2007, Prego-Vazquez 2007, Pavlenko and Blackledge 2004, Locher 2004).
The negotiation process is a communicative endeavour with discourse as the tool by which participants achieve (or fail to achieve) their intended outcomes. A detailed analysis of discourse in social interaction can thus throw valuable light on the range of strategies which may contribute to resolving disputes and disagreements in problematic and challenging negotiations.
