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Training Coordinator Sales Support – Itilics Pte Ltd

Monday, April 27, 2009

Category: Jobs. Tags: Business Development, Itilics Pte Ltd, Jobs in Singapore, Marketing / Public Relations - Marketing - Direct Marketing, Sales - Direct / Retail, Sales - Others, Sales - Tele-sales (Telemarketing).

Training Coordinator Sales Support Itilics Pte Ltd

Itilics provides the IT industry with ITSM/ITIL training and consulting services as well as providing best of breed software solutions to organisations seeking to improve their Service Delivery capability. Due to our rapid expansion in the region, we are looking to further grow our team of experienced Sales Professionals in the Asia Pacific region. As Itilics is proud of its pragmatic, operational and results oriented approach to ITSM any applicant must be able to demonstrate a similar mind set.

Training Coordinator Sales Support

Key Responsibilities

Sell seats on public scheduled training courses to new and existing customers
Conduct telesales calls to existing customers for course bookings
Conduct telesales calls to prospects to introduce training and consulting services
Conduct telesales calls to arrange for meeting appointments for sales team
Effectively use telephone and written communications to execute the sales and marketing campaigns
Schedule training courses for public and onsite customers
Facilitates Customer Service
Contribute to the organisation’s business strategy
Support the sales programs and campaigns to target new business opportunities
Sell onsite training courses and consulting services to new and existing customers
Support the preparation of business proposals and respond to tenders
Support the Software Sales Team in developing sales opportunities
Manage and work with regional training partners to schedule for training classes
Build, manage and report on the sales pipeline for training and consulting services
Update and maintain customer database and CRM system

Knowledge and Skills

Understanding of training solutions and the training industry
Possess excellent tele-communication skills
Innovative, dynamic and matured with determination to succeed in sales
Customer focused
Well organised and a Team player
Patient and self motivated
Excellent verbal and written skills
Flexible and able to work independently
Enthusiastic about ITIL/ITSM

Experience

Minimum 3-4 years of telesales experience, preferrably in Corporate Level Training and Consultancy services
Possess successful sales achievement track record
Experienced in selling training and consultancy services
Sales experience and a contacts database in the Asia Pacific region will be advantageous

Benefits of joining Itilics

Distinct opportunity to work with a market leader in the IT Service Management field
A positive work environment where employees are encouraged to achieve their full potential
An opportunity to join a rapidly growing organisation
A friendly and flexible working environment

All applicants must be prepared to travel internationally for training or short-term consulting engagements.

If you meet the above requirements and possess a professional approach and are highly motivated please email us your detail CV with expected salary and with your recent photography or mail to:

Managing Director Asia
Itilics Pte Ltd
50 Raffles Place
#37-00
Singapore Land Tower
Singapore 048623

Applications close: 20 May 2009