SERVICE TECHNICIAN – W&H Dental-Mechanik (Asia) Pte Ltd
W&H Dental-Mechanik (Asia) Pte Ltd
W&H is an internationally active family-run company based in Bürmoos, Austria, and is one of the leading suppliers of precision dental instruments in the world. Innovative product and service solutions, a modern corporate structure and a high level of social responsibility make W&H a very rewarding company to work for.
We have the following vacancy and would like to invite qualified candidates to apply.
SERVICE TECHNICIAN
The successful applicant will report directly to our Singapore based South East Asian Territory Manager. In addition s/he will maintain a close working relationship with Area Management, W&H headquarters and W&H group companies.
Principal Responsibility:
- To operate and maintain the direct service operation at W&H Dental-Mechanik (Asia) Pte Ltd.
Job tasks include:
- Make repairs on all W&H products sold into the Singapore market
- Make repairs on regional OEM and Private Label partner products
- Maintain W&H “Premium Service” standards in line with the W&H service philosophy
- Maintain the daily direct service operation at W&H Dental-Mechanik (Asia) Pte Ltd. The operational considerations include;
o Company administration
o Fiscal accountability
o Logistics control
o Stock control
o Training and education
o Communication
o Maintaining W&H standards - Provide customer support
- Coordinate the return of repaired items to Singaporean end users
- Support IDS (Local W&H distributor) with installation and end user education
- Provide commercial support where requested to the W&H sales activities ongoing in Singapore and in the region.
- Provide regional troubleshooting, technical support and training either in Singapore or abroad
- Where necessary attend regional dental trade exhibitions
- Maintain close communication with Territory and Area Management
- Other job tasks can be assigned
Requirements:
- 1 year working experience in service/repair work
- Diploma in any Engineering subject or NTC/’O’ Level
- Excellent communication skills in English
- Must be self-motivated & professional
- Singapore Citizen or PR
- Possess own transport
Interested applicants, please email detailed resume indicating qualifications, working experience, current and expected salary, together with a recent photo or mail to:
W&H Dental-Mechanik (Asia) Pte Ltd
18 Boon Lay Way, #10-94 Trade Hub 21, Singapore 609966
www.wh.com
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