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OPERATIONS EXECUTIVE – SurfGold Pte Ltd

Thursday, November 27, 2008

Category: Jobs. Tags: Administration / Clerical Support / Secretarial - Others, Customer Service, Jobs in Singapore, Marketing / Public Relations - Marketing - General / Support, Marketing / Public Relations - Marketing - Market Research, Marketing / Public Relations - Public Relations - Event Management.

SurfGold Pte Ltd

SurfGold is a leading regional relationship marketing consultancy that helps global companies design and develop incentive-based strategies and technologies to build loyalty for their customers, partners and employees.

We are present in seven major countries in Asia Pacific and is part of the Accor Group, one of the largest global companies focusing in corporate services and hospitality.

As we continue looking for talent to support our growth, we are recruiting the following appointments.

OPERATIONS EXECUTIVE

As an Operations Executive, you will ensure that operation processes and work flow of the marketing program are well maintained, and also work closely with the Marketing team. The work responsibilities include:

Working closely within the Team and Customer Service Team
Ensuring that Operations procedures are adhered to
Seeking improvements to Operations processes
Design, propose and documentation of Operations Processes for continuous improvement on efficiency
Execution of Marketing Promotions/ Campaigns
Providing support to the Marketing Account Manager and Marketing Project Manager on marketing related activities, e.g. Telemarketing, Market Research
Provide customer service through phone and/or email
Generate Operational and Marketing reports for management review
Coordinate with other internal departments on operational and marketing logistic

Candidate with the below experience will be an advantage:

Telemarketing
Customer Service, either front desk or phone
Market research
Event Management

Requirements:

Diploma or higher
Customer service experience preferred
Good communication skills
Flexible and able to work in fast-paced environment
Good computer skills in Microsoft Office and comfortable with web-based applications
A keen learner with passion in marketing operations
Able to Commence work immediately

Requirement: Immediate

Only those with relevant and matching experience shall apply.