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OPERATIONS EXECUTIVE – SurfGold Pte Ltd

Thursday, November 27, 2008

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OPERATIONS EXECUTIVE SurfGold Pte Ltd

SurfGold is a leading regional relationship marketing consultancy that helps global companies design and develop incentive-based strategies and technologies to build loyalty for their customers, partners and employees.

We are present in seven major countries in Asia Pacific and is part of the Accor Group, one of the largest global companies focusing in corporate services and hospitality.

As we continue looking for talent to support our growth, we are recruiting the following appointments.

OPERATIONS EXECUTIVE

As an Operations Executive, you will ensure that operation processes and work flow of the marketing program are well maintained, and also work closely with the Marketing team. The work responsibilities include:

  • Working closely within the Team and Customer Service Team
  • Ensuring that Operations procedures are adhered to
  • Seeking improvements to Operations processes
  • Design, propose and documentation of Operations Processes for continuous improvement on efficiency
  • Execution of Marketing Promotions/ Campaigns
  • Providing support to the Marketing Account Manager and Marketing Project Manager on marketing related activities, e.g. Telemarketing, Market Research
  • Provide customer service through phone and/or email
  • Generate Operational and Marketing reports for management review
  • Coordinate with other internal departments on operational and marketing logistic

Candidate with the below experience will be an advantage:

  • Telemarketing
  • Customer Service, either front desk or phone
  • Market research
  • Event Management

Requirements:

  • Diploma or higher
  • Customer service experience preferred
  • Good communication skills
  • Flexible and able to work in fast-paced environment
  • Good computer skills in Microsoft Office and comfortable with web-based applications
  • A keen learner with passion in marketing operations
  • Able to Commence work immediately

Requirement: Immediate

    Only those with relevant and matching experience shall apply.

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