Network Quality Engineer (3G Opti)
Digi Telecommunications Sdn Bhd
A leading mobile communications company, DiGi provides a comprehensive range of affordable, convenient and easy-to-use wireless services to simplify and enrich the lives of its customers.
In line with our aspiration to be the mobile communication leader, we’d like to invite highly motivated and dynamic individuals to join us to realise this dream as:
Network Quality Engineer (3G Opti)
Job Summary :
To be DiGi’s core engineer for 3G Broadband network optimisation to support network quality enhancement & operation excellence.
Major Duties & Responsibilities :
- To strive DiGi’s network is always ahead of the other cellular operator in the country in terms of network quality
- To participate in setting up stringent but achievable network performance KPI’s. Alignment on engineering strategy and plan to meet KPI’s through dedicated quality optimisation projects and usage of features / tools
- To plan / execute short and long term optimisation strategies and projects to meet excellent customer experience in DiGi mobile broadband network and company’s ambition and direction
- To review GSM / EDGE / WCDMA / HSPA parameter settings, neighbor list, site design to maximize quality benefit in a cost effective manner
- To lead / participate / perform in network integration test, system functionality / performance testing, drive test and statistics / signaling / logfiles analysis and take corrective actions
- To ensure the interworking between 2G & 3G network is optimized
- To perform end to end system analysis and evaluate Customer experience benchmark and reporting in DiGi’s broadband network
- Identification of bottle neck problems in the network and provide recommendation for solution
- To continuously enhance data integrity checking mechanism to achieve zero discrepancy in the live network parameter setting
Requirements :
- Engineering Degree with honors from internationally recognized university
- At least 3 years experience in telecommunication industry with good understanding in EDGE / WCDMA / HSPA technologies
- Strong knowledge on optimisation techniques, network design and planning in WCDMA product & features
- Knowledge in collecting measurements, perform analysis and provide solutions based on drive test tools TEMS Investigation and NEMO Outdoor
- Proven track record in implementing advance quality enhancement related projects
- Good knowledge in counters and statistics for Huawei, Siemens and Ericsson
- Experience in troubleshooting problem via signaling trace and analysis using protocol analyzer
- Experience in producing or directing scripting and software tools development for operational excellent
- Knowledge in protocols including BSSGP, GTP and RNAP, Service delivery and IP routing Protocols including TCP, OSPF, L2TP and BGP is an added advantage
- Possess skills in project management, proactive, innovative, ability to communicate easily and effectively at all levels in the organization
Web-site : http://www.digi.com.my/
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