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Helpdesk Analyst – ASTRA GRAPHIA INFORMATION TECHNOLOGY, PT

Friday, November 28, 2008

Category: Jobs. Tags: Information Technology (I.T.) - Hardware Design & Engineering, Information Technology (I.T.) - IT Technical Support, Information Technology (I.T.) - System & Network Support, Jakarta, Jobs in Indonesia.

Helpdesk Analyst ASTRA GRAPHIA INFORMATION TECHNOLOGY, PT

PT Astra Graphia Information Technology (Agit), formerly PT SCS Astragraphia Technologies, is a subsidiary of PT Astra Graphia Tbk, which has been in the IT business since 1983 and one of Indonesia’s leading system integrators, offering hardware, software and IT services.

We have domain, expertise and solutions for the automotive industry, consumer product industry, telecommunications, financial & banking, oil and gas, and government sectors. Our services offerings include SAP implementation and maintenance service, outsourcing services, Application management and IT operations management.

We need a high forte candidate to fill a position of :

Helpdesk Analyst

JOB DESCRIPTIONS:

Problem & Change Solving / Escalation
User Support

QUALIFICATIONS:

S1 from Computer Science or Informatics with min 1year experience at IT related (Priority)
Have IT Skill (SAP, Windows, PC, Office, Internet, Anti Virus)
Have a Communication Skill
Have a Customer Relationship Skill
English (min. Passive)
Have a Sense of customer satisfaction & operational support readiness

If you are confident that you are right candidate we are looking for, send your application letter together with the detailed resume within two weeks from advertisement.