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Customer Care Executive – ZONE Telecom Pte Ltd

Wednesday, May 20, 2009

Category: Jobs. Tags: Customer Service, Jobs in Singapore, ZONE Telecom Pte Ltd.

Customer Care Executive ZONE Telecom Pte Ltd

ZONE Telecom is a fully-owned subsidiary of the e-KONG Group, a Hong Kong-based public listed company that is actively involved in the IDD business in Asia and US. We pioneered the world’s first IDD service portal – ZONE1511. Through just one number -1511, this state-of-the-art service brings together multiple IDD carriers and helps users manage and control their IDD calls.

We are one of the leading IDD service providers in Singapore and we would like to invite dynamic individuals to fill the following position based in Singapore.

Customer Care Executive

Responsibilities:

You will attend to customer’s queries and provide timely response via email and over the phone. You will assist customers in updating and managing their accounts to facilitate the use of our service. You may be required to visit customers to understand their needs and to cultivate strong customer loyalty.

Requirements :

Minimum GCE ‘A’ level or a Diploma in a related field.
Experience in customer service will be an added advantage
Excellent verbal and written communication skills in English and Mandarin
You should possess a pleasant disposition, possess excellent telephone etiquette and must enjoy meeting people

Please email us your resume, including details of work experience, qualifications, present and expected salaries, contact telephone numbers.

We regret that only shortlisted applicants will be notified. Closing date is 23 May 2009