Please click the arrow below to see latest jobs!

Assistant Claims Manager / Claims Supervisor – BUPA Asia Limited

Sunday, May 24, 2009

Category: Jobs. Tags: BUPA Asia Limited, Insurance, Jobs in Hong Kong, Medical Services - Nursing.

BUPA Asia Limited

Established in 1976, BUPA Hong Kong is part of UK BUPA Group. We provide protection to over 2,500 companies covering 175,000 members in Hong Kong. We have partnership contracts with over 2,000 doctors and 1,500 intermediaries.

BUPA’s commitment is to deliver high quality, best value health care solutions to our customers. As part of our continuous development, we invite high calibre people to join us to develop their career in a global health and care organization.

Assistant Claims Manager / Claims Supervisor

Job Purpose

v To ensure quality, productivity, cost effectiveness and promptness of all claims payment processing; accountable for accuracy and documentation. Supervise advisor to achieve personal and company’s objective.

Accountabilities and Activities

Maintain a consistent and positive customer service image when interacting with customers
Complete daily assigned work within targeted turnaround time
Process claims payment
Ensure claims payment is assessed and evaluated against the terms of the policy and conform to regulatory compliance
Make appropriate request for further information for claims assessment and follow up appropriately.
Execute all communications with other departments, providers, customers and their appointed intermediaries relating to matter such as claims status, benefit entitlement, exclusion etc
Handling inquiries and follow up customers’ request within targeted turnaround time
Support claims advisors in handling customers’ request and follow up customer’s inquires

To be successful in the position, you should have

Bachelor’s degree required
3 to 4 years’ on the job experience in medical claims payment processing
Medical knowledge (diagnosis, procedures)
Fluency in written and spoken English and Cantonese is required.
Proficiency in MS office applications and Chinese Word Processing
Demonstrated ability to deal with customers
High levels of integrity and trust

Bupa offers 5 days work per week and comprehensive remuneration package including base salary, performance bonus, study assistance plan, non-contributory pension plan, life and medical benefit, dental benefit, annual leave and examination leave, etc.

If you are interested in the above position, please email us your detailed resume and CV.

Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa. All personal data of unsuccessful application will be destroyed 6 months from the date of this advertisement.